New Employee Orientation


The NetID is a UM login credential that allows users to connect to many UM systems and applications with the same login username and password.  The NetID is automatically generated for all UM students and employees.  If you don't know your NetID, you can use the NetID lookup tool at

More information on the NetID is available at UM Solutions Center.

What is a NetID?


CyberBear is part of UM's administration information system and is a web application for viewing and updating data (registration, pay stubs, insurance benefits, transcripts, etc.)

Your current task in CyberBear is to update your alias to point to your official UM email mailbox, which is typically of the form If you don't yet know your official UM email mailbox address, you will need to contact your departmental administrative staff or your IT support.

Set your alias

To initiate an official UMontana email alias, you need to indicate in CyberBear which email account you prefer to receive official email. A nightly process will activate the UMontana alias and point it to the email account you indicated. 

To activate your UMontana alias, log in to CyberBear:

  • Click on Personal Information.
  • In the Email section either
    • Click Add New and add a Preferred email address
      • Email Type: Your work/personal e-mail accounts
      • Email Address:  enter your MSO address here (usually
      • Mark as Preferred:  Check the box 
      • Click Add
    • Edit (the pencil) an existing Preferred email address
      • Email Address:  Update to your MSO address (usually
      • Click Update

You can view, insert and update your email account(s) under Your work/personal Email Account(s). If you do not see your email account, you will need to enter this information. University employees may only list an official email account (e.g. If you have questions about your email account, please contact your departmental IT administrator or IT Central at 243-HELP.

A nightly process will activate or update the UMontana alias.


Your administrative staff will start the process of establishing your official UM email account, typically of the form

Currently at UM, email authentication is different from NetID authentication, which means that you will have different credentials for your email account. If you need assistance with your email credentials or your email client, contact the Health IT Helpdesk.

IT Support

The Health IT Helpdesk provides IT support to all of the academic, research and service units of the College of Health. You can find the Health IT Helpdesk in Skaggs 212/213. You can contact the Health IT Helpdesk in a variety of ways:

Health IT Services

In addition to our Health IT Helpdesk services, our team facilitates coordination with other IT service units on campus. Essentially, if we can't solve the problem, we'll find the resource on campus that can solve the problem.

You can review most of our specific Health IT Services on our Health IT website. If you have questions about any of those services or need to inquire about a new service, please contact our Health IT Helpdesk.

UM IT Services

UM provides a variety of IT services to employees, including those listed below. For a more complete list of IT services and information, visit the UM Solutions Center. The links below will direct you to the UM Solutions Center Knowledge Base article for each service. For direct access to each service below, please visit